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Shopping Information
Santino is a modern luxury fashion brand based in South Africa, focused on high-quality, stylish, and contemporary clothing designed for confident, fashion-forward individuals.
Santino is based in Cape Town, South Africa, and operates primarily online with delivery available nationwide and selected international shipping options.
You can place an order directly on our Website or by contacting us directly via WhatsApp, email, or social media. Once your order is confirmed, payment instructions will be provided.
Currently, Santino operates online only. Pop-up stores or showroom experiences may be announced in the future.
For all inquiries:
📧 Email: Santinobrandsa@gmail.com
📱 Phone / WhatsApp: +27 (78) 497-6607
We aim to respond within 24–48 hours.
Payment Information
We accept secure payments via bank transfer, EFT, and selected digital payment options depending on your order confirmation.
Yes, your payment information is secure. We use [security measures, e.g., SSL encryption] to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order Returns
- South Africa: 2–5 business days
- Cape Town (local deliveries): 4–8 business Hours
Delivery times may vary depending on location and order volume.
Yes, selected international shipping is available. Delivery times and costs will be confirmed based on your location.
Orders can only be changed or cancelled within 24 hours after purchase. After processing or shipping, changes are not possible. and you can select another item no refund
Yes, you can exchange an item for a different size or color. Please contact our customer support team for assistance.